Mobile Apps | Text Message BankingMobile Web BankingMobile AppsGet Started!
Download our free iPhone or Android app today. Our apps are made specifically for your smart phone. They give you fast and free access to account information and use your phone’s built-in functions to provide a better, more convenient banking experience.
With apps you can:
- Do everything you can do online: pay bills, transfer funds, get balances, contact us and more.
- Utilize GPS to get one-touch access and directions to branch and ATM locations.
- Get instant access to the Login screen.
How does the First Southern Mobile App work? |
First you must download the First Southern National Bank Mobile App from the iTunes App Store or Android Market (Google Play). Once downloaded, launch the app and log in with the same user ID and password that you use for Online Banking. No additional registration is required.
Once logged in, you can access your accounts, pay bills, make transfers, find an ATM or branch or contact us.
Is it safe to bank using the First Southern National Bank Mobile App? |
Mobile App Banking is secure. To protect your privacy, you are required to authenticate yourself on each individual mobile device using the same information as you use to log in to Online Banking. All communication between your mobile device and the Mobile Banking server is encrypted. In addition, your password and account information are not stored on the mobile device.
What different kinds of funds transfers are available? |
To do a funds transfer, you must have more than one account active in Online Banking. On the Transfers tab, you can enter an immediate transfer between your accounts. However, scheduled transfers can only be viewed or changed when using Online Banking on a personal computer.
Why can’t I access the Pay Bills tab? |
The Pay Bills tab is only enabled for users who have signed up for the Bill Payment feature within Online Banking on a personal computer and have already set up one or more payees. When you are ready to make payments on your phone, select the Pay Bills tab to view scheduled payments and make a new payment.
Can I register for the Bill Payment feature on my phone? |
At this time, Bill Payment registration must be completed by logging into Online Banking on a personal computer, clicking the Bill Pay button, and following the steps to enroll. If you have already registered for Bill Payment, all you need to do is set up one or more payees (people or companies you want to pay) to get started.
How do I log out? |
Select the Log Out button at the top right of the page to securely exit the First Southern National Bank Mobile App. This will return you to the Login screen.
Is help available through my mobile device? |
For help regarding your account informaton or app features, select the Contact Us tab for the First Southern National Bank support phone number [866-602-3762] and e-mail address email@example.com. For help regarding your mobile device and / or wireless Internet connectivity, contact your wireless provider.
What does the ‘Remember Me’ checkbox do? |
Selecting the Remember Me checkbox allows the app to save your Username only so that you do not have to enter it each time you attempt to log in. This information is masked and stored securely to keep your information safe. If you would prefer to type your information each time, clear the Remember Me check box before logging in.
My session timed out pretty quickly, can I change the timeout value? |
For your security and protection, the timeout after no activity has been set to ten minutes. At that point, the session closes and the First Southern National Bank Mobile App login page displays with a Session Expired message.