Keeping Your Information Secure
Your account and transactions are privileged information, which makes security First Southern’s top priority. Our online services utilize firewall and encryption technology that exceeds industry standards, ensuring that your transactions are executed in privacy.
Protecting Your Identity
Identity thieves are using a high-tech scam that typically involves e-mail spam designed to deceive you into disclosing personal or financial information, such as credit card numbers, bank account information, Social Security numbers, passwords and other sensitive information. This practice is commonly referred to as “phishing” or “carding.”
Our Track Record
First Southern National Bank systems have not been compromised as a result of these scams; however, it is important to be aware of these fraudulent e-mails and to protect your personal and financial information.
Information We Will Never Ask For
First Southern National Bank customer service professionals will never ask for your Online Banking username or password, or your account number, PIN number or Social Security number in an e-mail.
If you receive an e-mail asking for such confidential information, please follow these steps:
- Do not respond to the e-mail
- Call your local First Southern National Bank location
- We may ask you to forward a copy of the e-mail. The e-mail may be useful in identifying the culprit and help us to minimize the impact of the message on other customers.
If you have any questions regarding how First Southern handles your nonpublic personal information, you may contact us in writing at First Southern National Bank, P.O. Box 328, Stanford, Kentucky 40484, or call us toll-free at 866-602-3762.